This seller's customer services was excellent, kept me informed. The delivery times were excellent as arrived by within a couple of days of ordering. The card itself is of great quality and design, the digital writing is really nice but the only thing letting it down is the materials used to create no.18, this is my fault as I thought and assumed due to the cost they would be fake jems or stones but instead they are plastic card. But otherwise I would purchase from this seller again.