Thank you so much for your feedback Alison — I’m really glad to hear you were happy with the service and design, but I’m sorry the pad felt flimsier than expected. Our notepads are backed with 300gsm card, which is designed to give support while still keeping the pad lightweight rather than rigid. I do appreciate you sharing your thoughts and if there’s anything else I can help with at all, please feel free to get in touch.
Gaynor,
Bright Heart Design